Articles for the ‘Customer Service’ Category

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Book Yourself Solid

In Book Yourself Solid, Michael Port gives an easy-to-follow road map for starting a business based on seven core self-promotion strategies. He tells how to develop a marketing plan, and why self-promotion with passion and purpose is absolutely critical to success. The Small Business Administration says about 60 percent of service businesses fail within the [...]

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Grow Your Business With Proven Word of Mouth Marketing Strategies

Word of Mouth Marketing, the oldest form of marketing is gaining ground again. How can business owners beat the current recession with Word of Mouth Marketing? Educate and Nurture Your Current Customers Don’t put all emphasis on new customer acquisition, but affirm your current customers, find ways to develop loyalty programs that increase the lifetime [...]